Customer Success at Box

Redefining What Customer Delight Means

We help keep Box users up and running – 24/7/365. We get to know what they want and make sure every Boxer hears about it. Result: An even better Box, where customer-generated product enhancements happen all the time. Join us and help drive the innovation and stellar customer service that make Box the simplest, most secure way to share content from anywhere. Where we can ask "Is this the best service you've ever experienced" and expect a positive response.

As Box support reps, we do a whole lot more than answer phones all day: We help drive an exciting product at an expanding company packed with talented, friendly people. Throw in the free meals, and there's not a day goes by that I don't celebrate joining the Box family!

Mark Averell, Customer Support Rep

Here are just a few of the benefits of working at Box:

  • Free lunches and dinners
  • Subsidized gym membership
  • Competitive salary
  • Medical, dental and vision insurance
  • Free Caltrain pass
  • 15 days of vacation (plus your birthday off!)
  • Lots of snacks and drinks
  • Casual dress environment
  • Ping-pong, Hackathons and scooters