As Box's Vice President of Customer Success, my goal is simple: To make you and your team phenomenally successful with Box. Today, I’m proud to introduce our Customer Success Corner, a one-stop shop for resources that’ll make you and your team Box experts. To get there, just head over to success.box.com.
Here’s a quick rundown of what you’ll find there:
These quick, informative snippets for both users and administrators will help you learn key aspects of working with Box. Admins can get help with Groups, Reporting, Custom Branding and other features; Users will discover informative demonstrations of how to work with folders, invite collaborators, navigate Box and more.
Here you'll find concise written descriptions of how to perform key tasks in Box, like managing users, working with our API and migrating content. Browse this library when you're thinking through your implementation process, or after you're up and running and want to take your Box experience to the next level.
Are you an Admin who's just getting started with Box? Check out our five-stage process for setting everything up, including assistance with configuring and integrating other services.
Search all of Box's Support documentation, including exhaustive FAQs and our complete knowledge base. You'll also find our Community here, where you can network with other Box users and share tips. If you still can't find what you need, simply submit a request and our dedicated Support Engineers will be on the case.
Box currently offers two weekly webinars that provide live access to product experts. Here you'll find the schedule along with helpful descriptions – check back often, as we plan to add some fun courses in the coming months.
I think you'll be very pleased with the top-notch content our team has put together. Check out our Customer Success Corner today to get started. Have suggestions for other content you'd like to see? Shoot us an email at firstname.lastname@example.org, or leave a comment below.