Tag: customer-service

27 Aug 2012 · by Dan OLeary
I’ve been fascinated by the fact that when I’m online, I can pretty much discover and learn about anything. Get details about what my friends are up to? Check. Browse an extensive encyclopedia with information about everything that’s ever happened? Check. Why then, is the enterprise lagging behind...
22 Feb 2010 · by Sean Rose
We're always looking for your feedback on Box - what's working, as well as what could be improved. And while your emails, phone calls, blog comments and tweets are all essential to shaping our product, it's also helpful to observe Box being used in its natural habitat - your work environment. We've...
31 Jul 2009 · by Sean Rose
The Box.net team just keeps growing and growing. This week, I'd like you to meet Ron Gross, who recently joined our team as Box.net's new Director of Support. He's got some great thoughts on how he got into the support field, how he'd like to build on our customer support efforts and a funny story...