Tag: support

10 Dec 2013 · by Chris Penner
Back in February, when we first announced the Box Partner Network, our goal was to extend our ability to bring enterprise content collaboration and sharing to every company -- no matter what size or industry -- and to serve new markets we couldn't reach on our own. Almost a year later, with over...
04 Apr 2012 · by Jon Herstein
As Box's Vice President of Customer Success, my goal is simple: To make you and your team phenomenally successful with Box. Today, I’m proud to introduce our Customer Success Corner, a one-stop shop for resources that’ll make you and your team Box experts. To get there, just head over to success....
27 Jul 2011 · by Mark Averell
Picture it: Your dear acquaintance Jane Doe has a birthday coming up and–congratulations!–you were nominated as party planner. You’ve picked the date, snagged a spot and – to share your game plan with Jane’s less enterprising friends – uploaded it to Box. Only task left: waiting for the big moment...
15 Jul 2011 · by Ryan Riddle
Our team recently made two powerful additions to Box that allow you to quickly reassign roles and transfer content from one user to another. This means that users in your account will always have a seamless Box experience, even in light of changes that may happen within your organization. Here's...
16 Nov 2010
As a member of Box's customer support team, I spend most of my time communicating with our users. In addition to problem solving and answering questions, the support crew gets to hear about all the interesting ways people are using Box to share their content and collaborate with others. These...
31 Jul 2009 · by Sean Rose
The Box.net team just keeps growing and growing. This week, I'd like you to meet Ron Gross, who recently joined our team as Box.net's new Director of Support. He's got some great thoughts on how he got into the support field, how he'd like to build on our customer support efforts and a funny story...