Customer Success

Empowering and inspiring our customers to do amazing things with Box

lounge area at Box headquarters

Helping Customers Achieve Amazing

The Customer Success team's mission is simple: to empower and inspire our customers to do amazing things with Box. Customers are the driving force behind Box—over 41 million users rely on us—so it's no surprise that its our largest and fastest growing team.

At Box, we offer best in class customer service—but that's not enough. As part of our Customer Success team, you're always looking to improve and outperform the status quo. You'll field customer suggestions, work closely with the product team, and create solutions that help customers get the most out of Box.