Visit us at Guidewire Connections
October 26 to 29 | Fontainebleau Las Vegas | Booth G+2
The content layer for Guidewire
Box is the filesystem for Guidewire, providing one secure, compliant environment for storing and managing documents tied to records. With one platform for any AI agent, you automate critical claim workflows and focus on what matters while keeping Guidewire as your system of record.
Power every insurance workflow
Automate work around claim documents, so teams focus on resolution. Connect FNOLs, medical records, police reports, and invoices to Guidewire ClaimCenter, then use Box AI to extract metadata, summarize lengthy files, classify content, and route documents for review. With governed content and AI working together, you reduce manual entry and move claims forward with confidence.
Triage claims with complete, accurate data
Box organizes FNOL forms, photos, police reports, call transcripts, and supporting documents in governed folders linked to the right Guidewire claim record. Box AI extracts key fields, identifies missing information, and prepares documents for review, so teams begin triage with a complete, accurate claim file.
Metadata extraction is a huge piece across our whole unstructured data landscape. We can consume unstructured data around claims or underwriting, get it into our system of record, and drive more automated processes.
Matt Schwartz, VP of Strategy, Shelter Insurance
Stay focused on claim approvals
Box helps you manage documents like ACORD forms, loss runs, and inspection reports in governed folders tied to Guidewire records, then supports extraction and review workflows. Underwriters spend less time preparing submission data and more time evaluating risk.
Collect documents without opening Guidewire
Insurers need files from claimants, agents, brokers, repair shops, contractors, medical providers, independent adjusters, vendors, and counsel. Box provides controlled collection and sharing paths so external parties submit or retrieve documents without direct Guidewire access. That replaces email attachments and unmanaged file transfers, and it keeps every submission inside the governed record.
Keep claim records audit-ready
Box Shield classifies sensitive documents and restricts external sharing by policy. Box Governance applies retention and legal holds. Box Archive preserves closed and retained records so audit, litigation, SIU, and post-closure requests get answered from one place, instead of reassembled from several.
Box announced it’s leveraging Guidewire Cloud Platforms integration framework ... Insurers can now automatically categorize and analyze claims documents … to accelerate claims processing and enhance accuracy.
Mike Rosenbaum, CEO Guidewire
Automate workflows, from triage to resolution
FNOL intake and triage
Organize incoming claim documents in governed folders tied to the Guidewire record, extract key fields, and flag what’s missing before review starts.
Commercial lines submission intake
Pull metadata and summaries from loss runs, ACORD forms, inspection reports, and financials so underwriters open a risk instead of a document pile.
Litigation, SIU, and subrogation
Organize evidence, correspondence, invoices, demand letters, and expert reports under legal hold, with controlled access for counsel and outside parties.
Take a closer look at the work
Box for Guidewire datasheet
The integration, the claims and underwriting workflows it supports, and where carriers typically start, in one page
AI-first claims and underwriting
Box and Guidewire leaders on where document work slows carriers down and what changes when extraction handles the first pass
Faster from the first file
Shelter Insurance on combining content and AI across policy, billing, claims, and digital operations alongside Guidewire
Content and AI across insurance
How carriers use Box across claims, underwriting, policy, and records, with AI extraction, secure external collaboration, and audit-ready governance.