With the General Data Protection Regulation (GDPR) now effective, Box is GDPR-ready so that all customers can use Box as the Cloud Content Management platform to facilitate their GDPR compliance program. At Box, we meet the highest bars possible for data privacy, as well as support organizations using Box while meeting data privacy obligations across the globe. With Box, every company — regardless of location or data privacy obligations — can work as one.
The GDPR's global impact
The GDPR harmonizes data privacy laws and regulations across the EU, enhances data protection for EU citizens and reshapes the way organizations approach data privacy. The GDPR covers the personal data of every EU person and provides comprehensive rights to data subjects. Every company that works with European employees, customers and partners will need to comply with the regulation. Failure to meet the GDPR requirements can result in fines up to EUR 20 million or up to 4% of the company’s worldwide annual turnover for the preceding fiscal year, whichever is higher.
Sign your DPA
Box is committed to protecting the privacy of personal data. In light of the Court of Justice of the European Union's (CJEU) Schrems II decision to invalidate Privacy Shield and in preparation for the United Kingdom’s departure from the European Union (Brexit), we've made it easy for our customers to maintain a lawful data transfer mechanism.
To offer the most flexible options to customers when it comes to transfers of personal data our updated Data Processing Addendum (DPA), now includes Standard Contractual Clauses (SCCs). The self-serve and easy-to-execute DPA is pre-signed by Box and only requires an electronic signature from the customer.
After you have executed the DPA, it will automatically be sent to the Box Legal team, and if accurately completed, the DPA will then become legally binding. For reference, please see the "How to Execute this DPA" section in the DPA. We’ll communicate with you in the event of any issues.
If you continue to use the Box services provided under the relevant DPA, or another agreement already in place, we will consider you to have consented to the newly updated DPA (and its terms thereafter apply). Please email us at firstname.lastname@example.org with any questions.
To learn more about Brexit and our updated DPA, please visit our blog post.
Our commitment to data privacy
Customer and end-user privacy rights are fundamental to Box. That's why we committed early on to provide a cloud-based content management platform and product portfolio that not only met, but surpassed industry standards. We proudly adhere to many of the most comprehensive privacy and information security certifications, like Germany’s Cloud Computing Compliance Controls Catalogue (C5), the Trust Cloud Data Protection Profile (TCDP), and Binding Corporate Rules (BCRs).
See an update below on what we’ve done following Brexit and the decision to invalidate Privacy Shield by the Court of Justice of the European Union (CJEU).
To learn more about the certifications Box maintains, please visit our Compliance page.
Box Zones for GDPR Readiness
Many organizations leverage Box Zones, our solution for in-region storage, for GDPR readiness. By doing so, they can store their organizations' content across multiple storage zones, and effectively demonstrate risk mitigation and proactive regulatory compliance in a complex compliance environment. In addition, Box Zones allows them to also adhere to internal and external rules that may mandate local storage for particular types of data.
Information use that's fully transparent
The GDPR requires organizations provide more information about the way individuals’ information is used. Box gives you full control of your content and ways to access it, including access controls that allow administrators to grant or rescind access through the Admin Console.
More visibility into processing
Under the GDPR, you should be able to access a copy of your data and know where it's being processed. At Box, our customers can easily exercise these rights with accessible usage logs, effortless downloads and easy management of all third-party integrations.
The right to be forgotten
Under the GDPR, individuals have the right to ask the organizations they work with to delete their personal data. At Box, our customers are in control of their content deletion with trash settings and retrieval. In addition, they have the ability to set retention schedules with Box Governance.
Box enables our customers to enhance their compliance posture comprehensively, beyond data privacy and the GDPR, by allowing them to address data residency requirements, select from key encryption options, and meet retention and legal hold needs. With our enterprise-grade governance, risk and compliance products, you can strengthen your organization's GDPR and data protection story. Learn more about using Box Zones, Box KeySafe and Box Governance in your data protection journey.
Box Consulting and Box Compliance teams come together to help your company understand, prepare for and address evolving compliance requirements with Cloud Content Management.
Hear our VP of Compliance talk about vendor GDPR obligations
The features and functionality you need for GDPR compliance