Delighting customers. Fostering success.

From implementation to full adoption, Customer Success ensures you get the most out of Box

We make your success our priority

Your journey starts with a vision for Box. From rapid deployment to full adoption across your organization, it is up to Customer Success to ensure Box meets your specific business needs and delights every user.

Customer Success ensures your workflows are transformed, your productivity soars and the true value of Box is experienced for long-term success.


Box Consulting helps you get the most value from Box. We cover everything from implementation to optimization including change management, integrations and content migration.

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Box education

Box Education makes using Box fun! We educate administrators and users by presenting the extensive functionality of Box in a captivating and user-friendly way—free of charge.

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Customer Success Management

Our Customer Success Managers and Advisors work with your business stakeholders to understand changing use cases, drive adoption and optimize user engagement.

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Got questions? Our award-winning User Services team has answers. With our premier services, we'll ensure satisfaction through personalization and service level guarantees.

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Vector Media

“Our Customer Success Manager stayed with us until every question was answered. That really bolstered adoption in our was amazing.”

Dan Dorato, CTO, Vector Media


Engage with Box and Box Users

The Box Community is a place for users to connect with our team and Box power users. This is where you can engage with other users and admins, get questions answered and participate in discussions about features.

What’s the next step?