Box AI

The secure content platform for any AI agent

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With Box as your filesystem for AI, teams can connect enterprise files and permissions to any model, agent, or workflow. Instead of trapping content in another siloed chatbot, Box gives agents direct access to your files, workflows, and security controls. From native Box Agent to third party tools connected through MCP, your data stays protected under existing permissions without manual exports or sync scripts.

Turn your enterprise content into active intelligence

Ask complex questions across folders, Box Hubs, and entire workspaces. Native context retrieval and MCP support ground models in your actual files, not generic training data.

Pull terms, dates, and line items out of messy contracts and invoices and organize them into structured metadata.

Build automated routing and approval flows that run when documents land in Box with built-in review checkpoints and Shield Pro security. And coming soon, Box Architect will let you describe a business goal in plain language and autonomously design, build, and optimize the entire workflow for you.

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Enterprise knowledge retrieval and insights

Why feed a 200-page document to an AI model for a single answer? Box Context Retrieval pulls exact, ranked passages instead of full files, pairing keyword matching with semantic search powered by NVIDIA Nemotron. Queries evaluate live Box permissions on the fly, so agents only see content the user is authorized to view.

Compare provisions across multiple contracts, summarize research papers, and flag risks without opening dozens of tabs or moving files into external vector stores.

Organize departmental knowledge into Box Hubs so teams can query curated collections of documents and get direct answers with source links.

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Content layer for agents and models

Just as an operating system handles files for desktop software, Box gives AI agents a clean, governed way to read and write enterprise content. Plug ChatGPT, Claude, Copilot, or internal agents straight into your content without copying files to new databases or recreating access lists from scratch.

Box AI is fundamentally model-neutral. Build custom agents with state-of-the-art models from OpenAI, Anthropic, and Google using Box AI Studio across your enterprise workflows based on performance, cost, and task complexity. Centralized administrative controls allow data leaders to configure, approve, and audit model providers without locking enterprise content into proprietary walled gardens.

Box APIs take care of document parsing, chunking, and embedding generation automatically whenever content updates. Seamlessly inject authoritative enterprise context into custom applications, enterprise copilots, and agentic workflows with enterprise-grade SLA and compliance.

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Enterprise-grade security and governance
for content and agents

 

Security controls apply to agents just like they do to people. Box makes sure AI 
tools only access what the user behind them is cleared to see.

 

 

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Zero-training guarantee

Enterprise content is never used to train public foundational models. All AI interactions occur within isolated, encrypted environments with granular customer-managed keys (Box KeySafe).

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Agent security and prompt defense

Set boundaries on agent sessions, block prompt injection attempts, monitor unusual download spikes, and stream full audit logs to your SIEM.

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Comprehensive compliance and auditability

Full compliance certifications (including FedRAMP, HIPAA, FINRA, GDPR, and SOC 2) are built in. Complete, tamper-evident audit logging for every user query, agent retrieval, and AI-generated output.

Proven ROI across the world’s most data-intensive 
organizations

 

 

Miller Tanner
Miller Tanner

Saved 800+ hours on manual travel processes with custom AI extract agents and automation

Fundwell
Fundwell

Saved 30+ hours per week with a secure, AI-powered Salesforce integration that accelerates underwriting and external collaboration

Argonne National Laboratory
Argonne National Laboratory

Slashed complex scientific literature reviews from 20–30 hours down to 30 minutes with Box Hubs and Box AI

FAQ