Cookie Notification

Last Updated: August 3, 2018

Box uses cookies on its website (such as www.box.com) and applications (collectively, the "Box Services"). You can find out more about cookies and how to control them in the information below.

By using the Box Services, you accept the use of cookies in accordance with this Cookie Notice.  In particular, you accept the use of the targeting cookies for the purposes described below.

If you do not accept the use of these cookies, then please disable them following the instructions in this Cookie Notice, specifically as described in “Cookie Choices and How to Opt Out”. If you have any questions, please consult our Privacy Notice or contact us at privacy@box.com

What is a Cookie?  Why Do We Use Cookies?

Cookies are small pieces of data that are downloaded to your device when you visit a website. We use cookies for a variety of useful purposes. They were originally designed to reliably record functional activity such as what items a user put in their shopping cart. Today, cookies are also useful because they allow a website to recognize a user’s device. When you use or access our Box Services, we and the service providers who are working on our behalf collect information by occasionally saving cookies to your device.

More information about cookies can be found at https://www.aboutcookies.org/ and at http://www.aboutads.info/consumers

 

What Cookies Do We Use?

Cookies served through Box Services are either created by Box (“First-Party Cookies”) or are created by an independent technology provider (“Third-Party Cookies”). Box serves a variety of First-Party Cookies to power and improve Box Services. We use some First-Party Cookies to enable the core features you use in the Box Services (“Strictly-Necessary Cookies”). These Strictly-Necessary Cookies are served by Box and will not be used for targeting or advertising purposes. You cannot opt-out of these cookies.

The chart below describes the Third-Party Cookies served through the Box Services, including the vendor who serves them, their purpose, and how you can manage them.

Cookie TypeWho Serves the Cookie?Cookie Information and Management
TargetingWe use targeting cookies, sometimes called “advertising cookies”, to provide our users and website visitors with more relevant content based on their browsing history and interests. Targeting cookies also help us measure the effectiveness of our marketing campaigns. Box does not use targeting cookies in the Box web application.
 QuantcastQuantcast helps us track how users interact with the Box Service and helps us target ads on other websites.
More information about Quantcast cookies can be found here
 Bing AdsBing Ads helps us provide Box advertisements to targeted audiences on the Bing search engine.
More Information about Bing Ads cookies can be found here. Microsoft’s privacy policy can be found here.
 BlueKaiBlueKai helps us target ads to people’s interests.
More information about BlueKai cookies, including information on how you can opt-out, can be found here.
 DstilleryWe use Dstillery to target ads on social media websites.
More information about Dstillery cookies, and a global opt-out, can be found here.
 DemandbaseDemandbase helps us enhance the user experience and target ads on other websites.
More information about Demandbase cookies can be found here.
 LiveRampLiveRamp helps us track how users interact with the Box Service and target ads on other websites.
More information about LiveRamp cookies, including information on how you can opt-out, can be found here.
 Google AdWords, Google Dynamic Remarketing, DoubleClick Floodlight and DoubleClick Ad Exchange-BuyerWe use Google AdWords to helps us target search engine marketing to users of the Google search engine.
Google Dynamic Remarketing and all DoubleClick cookies help us track how users interact with the Box Service to helps us target ads on other websites. More information about Google cookies, including how they are used and how you can opt out, can be found here. You can directly opt out of Google Ad personalization at the following link.
 IterableWe use Iterable to track visitors from Iterable emails.
More information about Iterable cookies can be found here.
 MediaMathWe use MediaMath to help provide Box advertisements to targeted audiences on other websites.
More information about MediaMath cookies can be found here.
 FlashtalkingWe use Flashtalking to help provide Box advertisements to targeted audiences on other websites.
More information about Flashtalking cookies can be found here. Opt out of Flashtalking cookies and targeted ads at the following link.
 LinkedIn AdsLinkedIn Ads helps us track how users interact with the Box Service and enables us to target ads on LinkedIn.
More information about LinkedIn Ads cookies can be found here.
 Facebook Custom AudienceFacebook Custom Audience helps us track how users interact with the Box Service and enables us to target ads on Facebook.
More information about Facebook Custom Audience cookies can be found here
 OutbrainWe use Outbrain Pixel to help provide Box advertisements to targeted audiences on other websites.
More information about Outbrain cookies, including information on how you can opt-out, can be found here.
 Twitter Conversion Tracking; Twitter AnalyticsTwitter cookies help us track how users interact with the Box Service and enables us to target ads on Twitter.
More information about Twitter cookies, including information on how you can opt-out, can be found here.
 BomboraWe use Bombora to help provide Box advertisements to targeted audiences on other websites.
More information about Bombora cookies, including information on how you can opt-out, can be found here.
 AdRollWe use AdRoll to help us track how users interact with the Box Service to helps us target ads on other websites.
More information about AdRoll cookies, including information on how you can opt-out, can be found here.
 MarketoWe use Marketo cookies to track user behavior and link that behavior to Marketo marketing emails, and to measure campaign effectiveness.
More information about Marketo cookies can be found here.
FunctionalFunctional cookies are used to remember user preferences, settings, and other information that helps Box improve user experience. Opting-out of these cookies might impair your access to the Box Service.
 OptimizelyWe use Optimizely Geographical Targeting to identify website visitors to help us personalize the user experience.
More information about Optimizely cookies, including information on how you can opt-out, can be found here.
 MarketoWe use Marketo cookies in association with the submission of Marketo forms.
More information about Marketo cookies can be found here.
AnalyticsAnalytics cookies, sometimes referred to as “performance cookies”, collect information about how people interact with Box Services. Box uses this information to measure site performance and improve the Box Services.
 New RelicWe use New Relic cookies to conduct application performance monitoring.
More information about New Relic cookies can be found here

 

 Omniture (Adobe Analytics)We use Omniture (Adobe Analytics) to track usage and performance of Box Services.
More Information about Adobe cookies can be found here.
 HotjarWe use HotJar to help track usage and performance.
More information about HotJar cookies can be found here, and a direct opt-out can be found here.
 Google AnalyticsWe use Google Analytics to track usage and performance of Box Service.
More information about Google cookies, including how they are used and how you can opt out, can be found here You can directly opt out of Google Ad personalization at the following link.
 AmplitudeWe use Amplitude to track usage and performance of Box Service.
More information about Amplitude cookies can be found here

Other Tracking Technologies

We also collect information through our use of cookie-like technologies to improve the Box Services.

We may use Local Shared Objects (“LSOs”), sometimes known as “flash cookies”, and HTML5 web storage to collect and store information. We do this to provide certain features on our website. Third parties with whom we partner may also use LSOs in order to provide certain features on our website or to display advertising based upon your web browsing activity. Various browsers may offer management tools for removing LSOs and HTML5 web storage. You can visit the following link to learn more about “flash cookies” and to manage your Adobe Global Storage Settings. You can block and delete HTML5 web storage by following the browser specific cookie management steps set out below in “Cookie Choices and How to Opt Out”.

We may collect information using web beacons (also known as tracking pixels). Web beacons are electronic images that help us deliver cookies and gather usage and performance data like visits counts and user interaction with Box Services. We also track and use the Internet Protocol (“IP”) Address of Box Services users primarily for security and regulatory purposes.

Some of the cookies that are served on Box Services are hosted through Adobe Dynamic Tag Manager.

Cookie Choices and How to Opt Out

Most web browsers accept cookies by default. You can usually set your preferences to remove cookies, reject cookies, or prompt you before accepting a cookie. Disabling a cookie or category of cookie does not delete the cookie from your device, you will need to do this yourself from within your browser. Browser specific information may be found at the following links:

 

Some mobile devices allow you to manage what cookies are served. See the following for instructions for several common operating systems:

  • iOS (interest based advertising) – In the device Settings, select Privacy and then toggle on Limit Ad Tracking
  • Android (interest based advertising) – Open Google Settings, click on Ads, and then toggle on Opt out of Ads Personalization

 

More information about mobile cookie and targeted advertising opt-outs can be found at the following Network Advertising Initiative webpage. You may also opt out of interest-based advertising from third-party partners by visiting the third-party cookie provider’s website, or instead by using country specific self-regulatory tools like the following:

 

Please note that opting out will only prevent targeted ads. You may continue to see generic, non-targeted ads after you opt out.  Further, if you have disabled one or more targeting cookies, we may still use information collected from targeting cookies prior to your disabled preference being set. However, we will stop using the disabled cookie to collect any further information.

Do Not Track (DNT)

Some browsers offer a “do not track” (“DNT”) option. We do not respond to DNT signals because no common industry or legal standard for DNT has been established or adopted. We will make efforts to continue to monitor developments around DNT browser technology.

 

Contacting Us

Any questions, comments or suggestions about this Cookie Notice should be addressed to privacy@box.com or to Box Privacy, 900 Jefferson Avenue, Redwood City, CA 94063, United States of America.