Guidelines for Law Enforcement

These guidelines are intended for law enforcement authorities seeking information about valid Box account users and or Box URL links.

For information about a user, under the Stored Communications Act, Box cannot release this information to a party other than a user without valid legal process.

Further, it is Box's general stance to provide account users with a notification related to any legal process unless expressly prohibited by law or a non-disclosure order.

All legal process and inquiries can be sent to


For more information on how to seek data from cloud services such as Box under the Stored Communications Act, you may refer to the Department of Justice's website: